Frequently Asked Questions

Everything you need to know about shopping with HUONG Boutique.

What is the typical shipping timeline for orders?

We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

How can I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.

How do I ensure I am selecting the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. As our collections vary in fit, we recommend comparing your body measurements to our chart for the most accurate selection.

What payment methods do you accept?

HUONG Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Are your garments ethically produced?

Yes, we are committed to sustainable fashion. Our garments are produced in small batches in certified factories that ensure fair wages, safe working conditions, and reduced environmental waste.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.